WARRANTY TERMS

WARRANTY

Your Product(s) purchased from Vision Door Systems Limited carry a Manufacturers limited Warranty to be free from defects in material and workmanship on the Door frames for a period of 20 years and the insulated sealed glass units for a period of 5 years from the original date of purchase. Electronic components carry a Manufacturers limited Warranty period of 1 year, with the exception of Electric Roller Blinds which carry a Manufacturers limited Warranty period of 5 years.  If you discover a defect in the Product(s) covered by this Warranty, the Manufacturer will repair at their option using new or refurbished components or, if repair is not possible, replace the item(s) with the same or similar make and specification available at the time of claim.  All repaired or replacement Products shall be Warrantied for the unexpired portion of the Warranty period.

GENERAL CONDITIONS

This Warranty is only transferrable to subsequent owners of the property to which the Product(s) were originally installed.  This Warranty will not be transferrable in any other circumstances.  For the avoidance of doubt, this Warranty does not apply to Product(s) which are purchased second hand or through private sales separately from the property to which they were originally installed.

This Warranty only applies to Product(s) fitted to residential properties in the United Kingdom which have been paid for in full.

This Warranty is governed by and in accordance with the laws of England and Wales and each party submits to the jurisdiction of the English Courts unless otherwise agreed in writing by the parties.

In the event that the Manufacturer replaces the Product(s) you may dispose of the original Product(s) if they are in your possession. Vision Door Systems Limited or the Manufacturer will not be responsible for any costs that you may incur in disposing of the original Product(s).

Vision Door Systems Limited or the Manufacturer will require access to your property in which the Product(s) are installed and will require a reasonable period of time to carry out any repairs or supply any replacements.

Vision Door Systems Limited or the Manufacturer will not be responsible for any form of decoration or making good associated with the repairing or replacing of the Product(s).

This Warranty is subject to the Product(s) being installed correctly in accordance to the Manufacturers guidelines by a Vision Door Systems Limited or Manufacturer approved installer, or an installer that has been given prior approval to do so.  The Warranty does not apply to the installation of the Product(s) itself.

EXCLUSIONS AND LIMITS OF LIABILITY

This Warranty covers defects in manufacturing discovered while using the Product(s) as recommended by the Manufacturer.

This Warranty does not cover loss or theft, nor does coverage extend to damage caused by misuse, abuse, unauthorised modification, improper storage or working conditions, lightening, fire, explosion, flooding, extreme weather or any natural disaster or external influences, nor if we were not notified at the time of purchase that the Product(s) were going to be fitted in a residential property in close proximity to the sea.

This Warranty does not cover parts that are subject to normal wear and tear or because you fail to follow instructions for use and maintenance.

Should the Product(s) fail, your sole recourse shall be repair or replacement, as described in the proceeding paragraphs. We will not be held liable to you or any other party for any damages that result from the failure of this(these) Product(s). Damages excluded include, but are not limited to, the following: loss of income or revenue, loss of profits, loss of savings or anticipated savings, loss of business, loss of data, any waste of time or any express terms of the agreement for sale of the Product(s) between you and the supplier, damage to other equipment, fittings, and incidental or consequential damages arising from the use, or the inability to use this Product(s).

In no event will Vision Door Systems Limited or the Manufacturer be liable for more than the amount of purchase price, not to exceed the current list price of the Product, excluding tax, shipping and handling. Vision Door Systems Limited disclaims any other Warranties, express or implied.

All benefits under this Warranty will be forfeited if a fraudulent declaration or claim is made.  If any claim is invalid both Vision Door Systems Limited and the Manufacturer reserves the right to make a charge for any costs and expenses incurred in investigating the claim and for any repairs or replacements made.

By installing or using the Product(s) the user accepts all terms described herein.

 

HOW TO OBTAIN SERVICE UNDER THIS WARRANTY

Contact Vision Door Systems Limited to discuss your Warranty and to make a claim on 01858 412172